Apple TV and Buffering?

Category: Geeks r Us

Post 1 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Friday, 28-Dec-2012 23:22:20

So I absolutely love our new Apple TV! Holy cow! It's awesome!
I noticed tonight though while we were streaming tv shows from netflix that it paused frequently. I'm assuming that's a buffering issue, like with youtube on a pc. A couple of times the picture disappeared so I had to stop and then resume the shows we were watching.
Is this a netflix issue, a bandwidth issue with our AT&T Uverse, or (I don't even wanna say it) an issue with Apple TV?
My son said he doesn't experience that when he's streaming stuff on the Xbox or the WII.
Could it be that the Router is too far from the Apple TV? It's upstairs in my office and the Apple TV is downstairs in the main family room. My son's Xbox and WII are in the upstairs family room which is much closer to the router.
I don't know that we could move the router because of the hard wiring. Is there anything I can do to boost it's signal, if that indeed is the problem?
Is this just something that goes along with streaming TV wirelessly? Any answer other than it being an Apple TV issue will satisfy me. lol
I'm trying to convince the hubs that we need to become a Mac family and the Apple TV is going a long way toward doing this. lol
Anyway, thanks for any advice or answers.
I hope this was the right board to put this on.

Post 2 by BigDogDaddy (Help me, I'm stuck to my chair!) on Saturday, 29-Dec-2012 15:19:07

Do a search on google for changing apple tv settings to USE google DNS. I did this about a year ago, and my buffering times are now nonexistant.

Post 3 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Saturday, 29-Dec-2012 16:27:56

I'll look into that. Thanks.

Post 4 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Monday, 31-Dec-2012 8:31:12

Alrighty. I did some research on this issue and found tons of people complaining about the same thing. Boo.
Anyway, I changed my dns to the google dns and while it still hick-ups every now and then, it does seem to be allot better.
Thanks so much!!!

Post 5 by BigDogDaddy (Help me, I'm stuck to my chair!) on Monday, 31-Dec-2012 11:23:36

not sure what type router you have, but I did finally upgrade to a decent N router. Like you my router is upstairs on the third floor in my office, and the apple tv is downstairs in the family room. Also, if you have other things running on the router, while watching the apple TV, this will slow your connections as well. The other night, the kids were upstairs watching Netflix on the WII, while the wife and I were watching tv shows from the iTunes store, we experienced several short buffers, however, once the kids were done with the WII, our shows went back to normal.

Post 6 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Monday, 31-Dec-2012 18:52:33

I notice that connection speed seems to decrease sometimes during primetime even just doing normal stuff. I'm thinking they should have put in bigger fiber optic cable to our subdivision. Oh well, it could always be worse. We're lucky to even have high speed available. My parents have to access the net via a mifi connection. Now that's a pain.
As for my router, I have no idea what kind it is. I think it's a 2wire if that makes sense. It's whatever comes standard with Uverse.

Post 7 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Saturday, 19-Jan-2013 7:55:26

So, apparently it helps if you update. Lol, duh. *smacks self on head*
I didn't realize that my software needed updating. I assumed because it was brand new and the latest model it would have been current. I guess that's why they always say what they say about assuming. lol Anyway, after updating, we're watching netflix now with no problem. Youtube buffers a bit but youtube almost always buffers no matter what machine we're on.
Thanks for all the help.